General Terms and Conditions (GTC) / SaaS Terms of Use

These General Terms and Conditions govern all contracts for use of the SaaS platform LeadTS between LeadTS (sole proprietorship), owner Rotinda Getiren, Gruenhainer Str. 8, 08340 Schwarzenberg, Germany, as provider, and the respective customer. Deviating terms of the customer do not apply unless their validity has been expressly agreed in writing.

The contract is concluded by: * completion of the online order or registration process, * acceptance of an individual offer, or * activation of an account by the provider. By concluding the contract, the customer accepts these GTC.

For the term of the contract, the customer receives a simple, non-exclusive, non-transferable and non-sublicensable right to use the platform within the contractually agreed scope. In particular, the following are not permitted: * transfer to unauthorized third parties * sublicensing * renting/reselling without consent * reverse engineering, decompilation or comparable interventions, to the extent legally permissible

The prices stated at the time of contract conclusion apply. Unless stated otherwise, all prices are exclusive of statutory VAT. Subscriptions are due for payment in advance. Payment processing is performed via Stripe or a comparable payment provider.

Unless agreed otherwise: * contracts run monthly or annually * contracts renew automatically for the respective term * contracts can be terminated by the end of the current billing period Already paid fees are not refunded pro rata unless mandatory legal provisions require otherwise. The right to extraordinary termination remains unaffected.

The provider is entitled to further develop, adapt or change functions, design, technical infrastructure and service characteristics of the platform, provided that: * the core character of the platform remains intact, and * the changes are reasonable for the customer.

The customer is solely responsible for: * legality of the data processed by them * all content processed via the platform * compliance with data protection obligations toward third parties * safeguarding access credentials * lawful use of connected integrations

The provider may temporarily or permanently suspend accounts if: * serious contractual breaches exist * security risks exist * legal violations exist * payment default exists despite reminder * abusive use is detected

Before contract end, the customer must independently perform required data exports where export functions are provided. After contract end, the provider may delete stored customer data after a reasonable period unless statutory retention obligations prevent deletion.

If the customer submits feedback, ideas or improvement suggestions regarding the platform, the provider may use these free of charge for product improvements.

The provider is liable without limitation: * in cases of intent and gross negligence * for injury to life, body or health * under mandatory statutory provisions In cases of slight negligence, the provider is liable only for breach of essential contractual obligations (cardinal obligations), limited to the typical foreseeable damage. Otherwise liability is excluded.

Processing of personal data is carried out in accordance with the privacy policy. Where required, the parties additionally conclude a data processing agreement (DPA).

The provider may transfer rights and obligations under this contract to an affiliated company or legal successor, provided legitimate interests of the customer are not impaired.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction, where legally permissible, is the provider's registered seat. Should any provision of these GTC be invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose.